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RESUME OF ELIANA CREMA
Greater Los Angeles - San Fernando Valley
elianacrema@charter.net
Relevant Experience
12 years of hands-on and leadership experience in QA – PC software development, e-commerce and enterprise
environments. Testing and leadership experience includes but is not limited to black-box, gray-box and some white-
box, continuous integration, data integrity, server/client functionality, off-the-shelf and in-house tools and
applications.
Relevant Skill Profile
. Experience with different SDLC models and test strategies
. Experience with different development platforms and test environments
. AppScan
. ASP
. Custom Tools and Applications
. CruiseControl
. Enterprise Architect
. IBM Rational ClearCase
. IBM Rational ClearQuest
. IBM Rational Functional Tester
. Java
. Microsoft .NET Framework
. Microsoft Crystal Reports
. Microsoft Notification Services
. Microsoft SQL Server
. Microsoft Visual Studio
. Microsoft Windows Active Directory
. Microsoft Windows Server
. NAnt
. Perl
. Web Services
. WebPerformance
Lead Quality Assurance Engineer (promoted from QA Engineer to Sr to Lead)
08/2005 – Present
Entertainment Partners, Software Development – Burbank, CA
• Leads all QA test efforts relating a Virtual Production Office system that spans across several virtual and
physical servers
• Administrates and co-administrates test resources such as IIS servers that host multiple secured websites and
clustered SQL servers that hold multiple instances of large databases
• Creates and co-manages several parallel branches of development
• Performs all configuration management/Release Control functions for the product
• Responsible for applying version labels, compiling code, deploying builds and patches, configuring
environments and documenting all releases in preparation for hand-off to IT and Security Office
• Authors Test Plans and manages as well as reports on their execution
• Authors, executes, reviews, assigns and reports on Test Cases
• Coordinates integration testing among different product teams
• Manages Change Requests in ClearQuest
• Leads Change Request Review meetings (internal) and Change Board meetings (external)
• Reviews business and technical requirements
• Works closely with Project Management, Development Management, IT Administration, Product Support, and
Marketing Communication and Strategy
• Provides accurate LOE estimates
• Reports to QA Manager
Quality Assurance Analyst II – Contractor
03/2005 – 08/2005
Answer Financial, Inc., eBusiness Division – Encino, CA
• Tested consumer websites, corporate systems and web services
• Lead projects in QA
• Worked closely with Project Management and Development
• Prepared Test Plans and supplemental documentation for QA
• Developed new Test Cases
• Executed Regression, Functional, Integration and Ad-Hoc tests
• Reported to PMO Director
Quality Assurance Engineer -Contractor
10/2004 – 03/2005
United Online, Inc. – Woodland Hills, CA
• Tested Windows ISP clients -NetZero, Juno and BlueLight
• Tested server components in order to assist other QA teams such as Web Services, E-Mail Services and Billing
• Executed Regression, Functional, System, Integration and Ad-Hoc / Exploratory tests
• Assisted in the development of new Test Plans and Test Cases
• Updated existing Test Cases
• Lead the department’s Ongoing Training program (Reported to the V.P. of Quality Engineering)
• Prepared supplemental training documents for QA
• Reported to the QA Manager
Lead Quality Assurance Engineer -Contractor (promoted from Quality Assurance Engineer)
8/2003 – 5/2004
First American Corporation, Interactive Division -Poway, CA
• Lead testing of custom and generic web service projects for the Real Estate segment
• Lead testing of Java applications targeting both Real Estate professionals and home loan applicants
• Lead offshore teams comprised of up to 5 resources
• Prepared Test Plans, Test Case Matrices and Data Sheets
• Prepared supplemental specs and/or training documents for QA
• Contributed to the development, implementation and execution of Regression Tests
• Hands-on gray-box and black-box testing; user interface and database testing
• Worked closely with program managers, project mangers, QA team members as well as vendors in the process
of integrating multiple systems
• Reported to the QA Manager
Quality Assurance Lead (promoted from Quality Assurance Analyst)
7/2002 – 7/2003
Accredited Home Lenders -San Diego, CA
• Established the QA department
• With colleagues’ assistance, designed, implemented and helped to enforce policies and procedures for QA
• Lead a department of 3 full-time employees plus contractors
• Coordinated user acceptance testing as well as other forms of user testing
• Supervised all in-house development and third-party integration projects in QA
• Lead customization and deployment of Rational ClearQuest
• Supervised customization and deployment of Rational TeamTest
• Supervised development, implementation and execution of Regression Tests of several applications
• Hands-on gray-box and black-box testing; front-end and back-end testing
• Involved in all aspects of product development and integration
• Worked closely with representatives of various departments including senior management and external
vendors
• Reported to the CIO
Quality Assurance Engineer
1/2001 -5/2002
The Vendare Group, Inc. -Sherman Oaks, CA
• QA lead for various fantasy sports sites, including FOXSports.com Fantasy
• QA lead for Jackpot.com and BigPrizes.com OEM divisions
• QA lead for Vendare's Ad Server and other content management projects (ad banner/pop-up campaign
management)
• Lead development, implementation and execution of Regression Tests for 7 websites
• Performed black-box, gray-box and some white-box testing; back-end and front-end testing
• Entered bugs in the database; verified fixes; regressed bugs
• Deeply involved in all aspects of product development from conception to deployment (the entire life-cycle)
• Worked closely with senior producers, senior product managers, as well as Oracle, SQL, ASP, Java, and XML
developers, including Sr. DBA.
• Managed QA (pre-staging) web server
• Reported to the CTO
Quality Assurance Tester
9/2000 -1/2001
Creative Planet, Inc. -Los Angeles, CA
. Created, maintained and executed test plans for various client/server projects, namely MovieMagic’s Virtual
Production Office, Studio System, Budgeting and Scheduling suites
. Performed both automated (Robot) and manual gray-and black-box testing
. Entered, verified and regressed bugs in the database
. Co-managed QA servers (IIS and SQL) during acceptance testing and deployment process
. Reported to the QA Director
Project Lead -Contractor
8/2000 -8/2000
Tritex Corporation -Glendale, CA
. Built company's network consisting of one Windows 2000 Server and 7 Windows 98/2000/ME/XP PC’s
. ISP and POP3 email accounts setup
. TCP/IP configuration
. Firewall and router installation and configuration
. Server configuration
. Norton Anti-Virus Corporate Edition installation and configuration
. Ported company's customized FoxPro-based application from client to server
. Quality assurance and full support
Quality Assurance Analyst (promoted from Administrative Assistant)
4/1998 -6/2000
Enfish Technology, Inc. -Pasadena, CA
. Created, maintained and executed test plans
. Performed gray-box and black-box manual and automated testing (Visual Test)
. Entered, tested and regressed bugs in the database
. Produced periodic bug reports to QA, Development, Product Management and Technical Support
. Performed statistical analysis of reported bugs to VP of Development and QA Director
. Helped to design and implement new release process
. Implemented and managed all server (back-end) testing in addition to testing client application, which used a
unique protocol developed by the company
. Maintained department's Intranet site
. Performed the duties of Configuration Manager whenever necessary (backup Configuration Manager using
SourceSafe and command scripts)
. Trained and mentored new QA Analysts and interns
. Reported to the QA Director
Education
· Bachelor’s Degree (Cum Laude) in Psychology
. California State University at Northridge, 1996
· Rational ClearQuest Administration
. Rational University at San Francisco, 2003
· SQL Server 2005 Comprehensive Introduction
· SQL Server 2005 Database Administration
· SQL Queries for SQL Server
· SQL Server Transact-SQL Programming (scheduled)
· Microsoft Tools for Business Intelligence (next)
. Learning Tree (2007-2010)
Additional Information
Languages
Fluent in English, Spanish, and Portuguese
Past Relevant Skill Profile
. Active Directory
. Adobe Photoshop
. BMDP Statistical Software
. BugZ
. Bugzilla
. IBM Rational ClearCase
. IBM Rational ClearQuest
. IBM Rational Suite
. InterDev
. Microsoft .NET Framework
. Microsoft Crystal Reports
. Microsoft SQL Server
. Microsoft Visio Professional
. Microsoft Visual Intercept
. Microsoft Visual Studio
. Microsoft Visual Test
. Microsoft Web Application Stress Tool (WAS)
. Microsoft Windows Server
. NetMechanic
. Oracle
. PL/SQL Developer
. QuarkXpress
. QuickTest
. Robot
. Silk
. Soffront Track
. SourceSafe
. SPSS Statistics
. SQL+
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